4 thoughts on “Women watched live broadcasts and spent million to buy emerald rough. I want to return and be rejected by the store. How can consumers defend their rights?”
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For online shopping, because consumers cannot directly experience the real situation of the goods before getting the real, they can only understand the situation of the product through the introduction of videos, pictures, texts, etc. published by merchants. There are errors.
Therefore, in order to ensure consumers' choice and right to know, the operator of the Consumer Rights Protection Law uses the Internet, television, telephone, mail order and other methods to sell goods. Consumers have the right to have the right to get the goods from the date of receiving the goods from the goods. Returns within seven days and does not need to explain the reason. After receiving the goods, consumers have no reason to return the goods within 7 days.
, but some products are not suitable for returning goods for 7 days because of their nature, so the law specifically stipulates that 5 types of products are not applicable to this
, Newspaper journals, etc.
In addition, the law also specifically stipulates that in addition to these 5 categories, "consumer return goods should be intact." If the return of goods is incomplete,
The merchants have the right to refuse the return.
So in this incident, the merchant proposed that Ms. Chen had opened the window on the rough, affecting the second sales, that is, the business
The reason for returning the goods and disagreement. This makes sense. Ms. Chen must not return the goods?
, however, the regulations we just said are a 7 -day return to the system without reason.
It if Ms. Chen has legal reasons, she can still return.
This buying rough stones on the Internet, afterwards, wanted to return the goods and was rejected. Some were supported by the court, and some were requested by the court's rejection of the lawsuit, but without exception, these plaintiffs chose to conduct false publicity as a reason for consumer purchases as a reason to return the goods instead of 7 days without a reason to return the goods as a 7 -day return to the goods as a non -reasonable return. Depend on.
The reason for the court to support returns or not is whether to determine whether the propaganda of the live broadcast room is suspected of fraud.
For example, a similar case of Jiaxing in Zhejiang before, the court believed that the anchor published "high ice", "high goods
", "valuable" in the chat history, which obviously contain emerald goods Judgment of quality and value. "The description of the anchor's product during the live sales process
exaggerated the quality of the commodity, which is an unrealistic propaganda, which makes the buyer misunderstand the quality of the product involved in the case. Continue to place an order when the error judgment. "And before the sales of the seller, the original stone had opened the window, and its sales publicity also
is to repeatedly publicize the part of the open window to emphasize the value of the product, so the court supported the final support of the court. The buyer's return request.
and other courts did not support the return of return. When the court determined that when the anchor was sold, the appearance of the jade material was introduced. These media
The situation is very different from its description and prediction, and it should not be identified as false propaganda
.
Therefore, it can be seen that whether such cases constitute a false propaganda judgment, mainly based on whether the seller has already opened the rough stones before the sale, and the anchor has conducted significant exaggerated publicity on the opening of the window. Whether these publicity targets the value of rough stones to make a comprehensive
to judge.
Therefore, the key to whether Ms. Chen can get a return is the live broadcast of the time.
. The state issued a regulation last year, requiring live broadcast service providers to save the live video of online transaction activities at least three years from the date of the live broadcast. In other words, what the anchor said on the day, whether it belongs to false propaganda, will know at a glance. The essence of this industry is to make rare stones with a carving process of 10,000 times more garbage, which is made of a carved process that claims to bless this Indian evil
The like to teach like a fool. The emerald sculpture Indian demon statue is very high and the price is high. There is the most garbage superstition in the industry. Gambling stone is a high -risk game, a small white, dare to buy more than 1 million stones in the PDD live broadcast room, it is really convinced!
The originally legal guarantee on online shopping, that is, no reason to return the goods within 7 days, provided that it does not affect the sales again. But the problem is that after the shooting of Ms. Chen, she opened the window to deal with it, which will definitely affect the sales again. After checking it, it seems that the stones in the live broadcast room are common, and they are basically pitted, but this article is also very layman. It is estimated that
The author does not understand emerald.
First of all, the live broadcast room must be selling emerald is not a stone. The author's words are meaningless. There is no half of the rough stones that are half of the stone. Essence
. Jewelry appraisal only has no problem with the appraisal.
Also, although the technology is well -developed now, you can know what quality inside can not be opened without opening. Science and technology can only identify this is natural emerald, and the jadeite, five dollars of garbage species, the garbage species of five dollars. It is a natural emerald with tens of millions of glass, and it is meaningless to identify not identifying.
So this is why the merchant cannot take a stone to lie to you, because it is not necessary, the price of junk jadeite is not much higher than the stone,
and selling your stone will be counted as fraud. Who is so stupid.
My reason, professional appraisal agencies will not tell you the quality of jadeite quality. They can only identify whether it is natural. The emerald has not been manually handled, and it cannot prove its value. A category C type C is a glue one
is dyeing. I forgot which one is. Laokeng species, but this is not important, Laokeng is not much.
. Therefore, this article constantly wants to emphasize that the quality of emerald rough can be scientifically identified to prove that the live broadcast room is fraud. In fact, it is crooked, but loses persuasion.
It, I went to post it to see the dodge of the big guy. The usual routines of these live broadcast rooms are mainly relying on strong light and camera technology to disguise the water head, and so generally we only recognize the certificates of authoritative appraisal agencies, even all of them, even all of them, and even all of them. Take the identification by yourself, for example, there is a branch of Peking University's identification
in Panjiayuan.
I I have been to the text a few times when I played Wenwen, but I ca n’t afford to play emerald. I can only see it. I mainly play amber rough. I only know a little bit of skin for jadeite
The identification of this stuff, whether in jade or amber, just identify a natural thing, so I don’t have any eggs, so I don’t have
Appraisal. Especially the amber is more pit, and his machine cannot even be identified by grilled colors and greening, because these processing does not change the nature of amber, or a reasonable optimization method internationally recognized.
So people who really play these do not care about the appraisal and not identification, and they are enough to rely on their eyes.
In the face of this situation, women can apply directly to the platform to return. If you refuse, you can guarantee the invoice and file a lawsuit in the court.
Tour million to buy emerald rough wants to return the goods, ask a complaint to the live broadcast platform, ask the platform to intervene in processing, negotiate with merchants, anchors, etc., requesting returns or refunds
Consumers can contact the platform or store directly if they want to return. If the product or service is fraudulent, not only should you return the goods unconditionally, but also increase the amount of compensation by 3 times