1 thought on “1 jewelry wholesale After -sales processing practical talk”
Erik
wholesale japanese seed bead jewelry The after -sales problem is one of the most difficult issues in the daily management process, and the real sales are from the after -sales sales. In addition, whether the often after -sales problem handling is properly affecting the satisfaction and loyalty of customers. Therefore, in order to help everyone properly handle the after -sales problems, the following is my collection of practical talk about after -sales treatment for everyone. Welcome to reference.
. I feel the same 1. I can understand; 2. I understand your mood very well; . I, I will feel the same as you; 4. Please don't worry. I understand your mood very well, and we will do my best to solve it for you;给您带来不便，不过我们应该积极面对才是对吗，我非常理解您的心情，请放心，我们一定会检测清楚，给您一个满意的答复rn 6、“如果是我， I will also be anxious ... "I have the same feeling as you ..." "It's very angry ..."; 7. Hello, it is very sorry for you to bring you so much trouble. If If I am yours, I will be very angry. Please let me get angry first and give me a few minutes to tell you the reason? . It is valued 1. You are all for a long time Support our old customers. 2. You are so familiar with our business, it must be our old customers. Sorry, we have such a mistake, sorry. Sorry for the previous services that give you bad feelings. Our store attaches great importance to the customer's opinions. We will reflect the situation you said to the relevant departments as soon as possible. "Instead of" you " 1. You confused me- (replace it) I don't quite understand whether you can repeat your question 2. You are wrong- (replaced) I think it may be the misunderstanding of our communication 3. I have already said it clearly- (replaced) may be that I did not explain clearly, making you misunderstand 4. Ah, what do you say? —— (replaced) I'm sorry, I didn't understand it, please say it again? 5. You need- (replace) I suggest ... you see if you can ...; four This kind of mouth is the sweetest 1. Thank you very much for your good suggestion. We will reflect it up, because with your suggestions, we will continue to improve; . (Customers are not satisfied but not satisfied When you do n’t investigate) Thank you for your understanding and support. We will continue to improve our services to satisfy you; 3. Mr., you are our old customers, of course, we can not live up to your trust ... r r r r r n 4. After your problem is resolved, you can use it with confidence Thank you for your service supervision, which will make us better; 5. Thank you for your support to my store. The suggestions for your feedback will become an important reference content for our store's improvement in the future; 6. For the situation you just reflected, our shop will continue to improve, hoping to improve you after improvement; 7. Let you have such doubts and let you make you I'm angry, I'm really sorry thanks to the valuable suggestions you provided to us. It is the honor for our customers as a customer. The idea, but very sorry, your specific request we cannot be satisfied for the time being. I will first give you the situation you encounter to the relevant departments. After you have a clear reply, can you contact you? . Mr. /Miss, you are our customer, try to satisfy you as much as possible. Also, please forgive
wholesale japanese seed bead jewelry The after -sales problem is one of the most difficult issues in the daily management process, and the real sales are from the after -sales sales. In addition, whether the often after -sales problem handling is properly affecting the satisfaction and loyalty of customers. Therefore, in order to help everyone properly handle the after -sales problems, the following is my collection of practical talk about after -sales treatment for everyone. Welcome to reference.
. I feel the same
1. I can understand;
2. I understand your mood very well;
. I, I will feel the same as you;
4. Please don't worry. I understand your mood very well, and we will do my best to solve it for you;给您带来不便，不过我们应该积极面对才是对吗，我非常理解您的心情，请放心，我们一定会检测清楚，给您一个满意的答复rn 6、“如果是我， I will also be anxious ... "I have the same feeling as you ..." "It's very angry ...";
7. Hello, it is very sorry for you to bring you so much trouble. If If I am yours, I will be very angry. Please let me get angry first and give me a few minutes to tell you the reason?
. It is valued
1. You are all for a long time Support our old customers.
2. You are so familiar with our business, it must be our old customers. Sorry, we have such a mistake, sorry. Sorry for the previous services that give you bad feelings. Our store attaches great importance to the customer's opinions. We will reflect the situation you said to the relevant departments as soon as possible. "Instead of" you "
1. You confused me- (replace it) I don't quite understand whether you can repeat your question
2. You are wrong- (replaced) I think it may be the misunderstanding of our communication
3. I have already said it clearly- (replaced) may be that I did not explain clearly, making you misunderstand
4. Ah, what do you say? —— (replaced) I'm sorry, I didn't understand it, please say it again?
5. You need- (replace) I suggest ... you see if you can ...;
four This kind of mouth is the sweetest
1. Thank you very much for your good suggestion. We will reflect it up, because with your suggestions, we will continue to improve;
. (Customers are not satisfied but not satisfied When you do n’t investigate) Thank you for your understanding and support. We will continue to improve our services to satisfy you;
3. Mr., you are our old customers, of course, we can not live up to your trust ... r r r r r n 4. After your problem is resolved, you can use it with confidence Thank you for your service supervision, which will make us better;
5. Thank you for your support to my store. The suggestions for your feedback will become an important reference content for our store's improvement in the future;
6. For the situation you just reflected, our shop will continue to improve, hoping to improve you after improvement;
7. Let you have such doubts and let you make you I'm angry, I'm really sorry thanks to the valuable suggestions you provided to us. It is the honor for our customers as a customer. The idea, but very sorry, your specific request we cannot be satisfied for the time being. I will first give you the situation you encounter to the relevant departments. After you have a clear reply, can you contact you?
. Mr. /Miss, you are our customer, try to satisfy you as much as possible. Also, please forgive